Privacy Policy
Kalu Cleaning Ktown (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, home or business address, and any details provided when requesting a quote or booking a service.
Usage Data: Information on how you use our website, such as pages visited, time spent on the site, and device/browser details (collected via cookies and analytics tools).
Communication Data: Emails, messages, and inquiries you send us for customer support or service requests.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our cleaning services
- Process bookings, payments, and service requests
- Respond to inquiries and customer support messages
- Analyze website performance and enhance user experience
- Comply with legal and security obligations
3. How We Protect Your Information
We take data security seriously. We implement industry-standard measures to prevent unauthorized access, disclosure, or misuse of your personal information. However, no online transmission is 100% secure, and we encourage safe practices when sharing sensitive data.
4. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share information with:
- Service Providers & Partners: Third-party companies that help us process payments, manage bookings, or analyze website performance.
- Legal Compliance: If required by law or to protect our rights, we may disclose necessary data to legal authorities.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. By using our website, you agree to our use of cookies. You can disable cookies in your browser settings if preferred.
6. Your Rights & Choices
You have the right to:
Request access to the personal data we store about you
Update or correct inaccurate information
Request data deletion (subject to legal and operational requirements)
To exercise any of these rights, please contact us.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any information.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:
Email: info@kalu-cleaning-ktown.com
Phone: +49 177 2256532
Address: Kantstraße 71, 67663 KL
Your privacy matters to us. Thank you for trusting Kalu Cleaning Ktown!